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Returns & Exchanges

You may return any item in its original salable condition and receive a full refund of the purchase price within 30 days of the date, you purchased the item. Shipping costs will not be refunded unless you received your order damaged or the wrong item was shipped. Some items cannot be returned: Opened DVD's, Opened Video Games, Opened Board Games, Books, Soiled or Worn Clothing, Opened or Used Bedding, Opened Costumes and Damaged Merchandise. All merchandise should be returned within 30 days in its original salable condition and in the original packaging with all accessories.

You may also exchange any item within 30 days of the purchase date if it is in its original and salable condition. If you are exchanging an item, you will have to pay for the return shipping, but Giftapolis.com will pay to ship the exchanged item.

If you have an account, start your return at: I have an account

If you do not have an account, start your return at: I do not have an account

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